Personal Data

Purposes and legal bases of the processing of your data

The personal data collected on this website is subject to processing aimed at:

  • Create and manage your personal account. This processing is based on your consent;

  • Process your order. This processing is based on the execution of the sales contract to which you are a party;

  • Send you commercial offers, newsletters, invitations to participate in games or contests, as well as satisfaction surveys. This processing is based on the legitimate interest of SCV Domaine Skiable to develop its activities;

  • Respond to your inquiries, comments and complaints. This processing is based on your consent.

Unless otherwise stated on the website, the completion of all fields is necessary to allow SCV Domaine Skiable to carry out the processing mentioned above.

Responsability for the processing of your data

The processing is carried out under the responsibility of SCV Domaine Skiable, represented by Patrick Arnaud, acting as general manager.

Recipients of your data

The data collected is intended for SCV Domaine Skiable and the service providers whose intervention is necessary to carry out the processing mentioned above.

Storage periods for your data

The data collected is kept for the following periods:

  • Data used to create and manage your personal account: until your personal account is deleted;

  • Data used to process your order: for five years from their collection if the amount of the order is less than €120, for ten years if the amount of the order is equal to or greater than €120. As an exception, the number and expiry date of your bank card are kept for fifteen months after the last debit date for the purposes of proof in the event of a dispute over the transaction. The cryptogram is not kept beyond the transaction. Also by exception, the photograph is kept until the end of the validity of the package for which the photograph is used;

  • Data used to send you commercial offers, newsletters, invitations to participate in games or contests, as well as satisfaction surveys: for three years from their collection, this period being renewed with each significant interaction with SCV Domaine Skiable (new order, request for information, etc.);

  • Data used to respond to your requests for information, comments and complaints: for the duration necessary to process these requests, comments and complaints.

Your rights regarding the processing of your data

You have the right to access the data concerning you, to have it rectified or erased, to transfer it or have it transferred to a third party, to obtain the limitation of its processing or to oppose this processing. SCV Domaine Skiable will comply with your request subject to compliance with its legal obligations.

You have the right to withdraw your consent to the processing of data concerning you at any time. The withdrawal of your consent does not affect the lawfulness of the processing carried out before this withdrawal.

You may receive the information presented above in written form.

You can exercise these rights by contacting SCV Domaine Skiable at the following contact details:

  • By post to the following address: SCV Domaine Skiable, Protection of personal data, place du Téléphérique, Le Serre d'Aigle, Chantemerle, 05330 Saint-Chaffrey, France;

or

  • By email to the following address: scv.dpo@compagniedesalpes.fr.

For the sake of confidentiality and protection of your personal data, SCV Domaine Skiable reserves the right to ask you for proof of identity before responding to your request. You may therefore be asked to produce a copy of an identity document mentioning your date and place of birth and bearing your signature.


Finally, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) if you believe that your rights have not been respected. The contact details of the CNIL are as follows: CNIL, 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France – Tel. : +33 1 53 73 22 22 – Fax: +33 1 53 73 22 00 – Website: https://www.cnil.fr/fr/plaintes.